Faq

Frequently asked questions

What is HamaraTutor.com (HT)?

With over 75,000 registered tutors, HT (HamaraTutor) is the India’s favorite tutoring website that Connect s students with tutors, institute & coaching classes as well. We started in way back in yr 2001. We are now expanding to provide tutoring (both Face-to-face Home Tutoring and Online Tutoring) to students in India & soon in near future internationally as well.

What are the charges to sign up and as a tutor with HT? Is the registration for free?

There are “NO CHARGES TO SIGN UP OR REGISTER”, Registration is absolutely free of cost for all tutors and to have your submitted profile approved.

Do I need to pay any commission to HT from my tuition fees?

“WE DO NOT CHARGE ANY COMMISSION FROM YOUR TUITION FEES, WHICH HAS BEEN RECIVED BY YOU FROM STUDENTS”. So you need not to pay anything from tuition fees. But you can pay for the Premium membership plan or tuition Runs.

How do I become a tutor in HamaraTutor

Please Click here for Sign Up as Tutor and follow instructions on screen.

How does HT help me get new students?

Millions of people visit Hamaratutor.com every month in search of private tutors. If you having your profile on HT, it makes easy for students and parents to find and contact you through a trusted, secure marketplace. Additionally, HT will notify you of new tutoring jobs in your City & Area every day.

Will I get tuition Job enquiries through SMS and Email?

Yes, as a premium member or Run Balance Holder, you will enjoy the benefit of receiving student enquiries via SMS and Email. Please note that you will be receiving the enquiry details based on availability.

What other benefits will I get as a paid or premium tutor?

As a premium member, you can enjoy these following benefits.

  • As a premium member, you can enjoy these following benefits.
  • Premium Sign Display with your profile
  • Premium Profile would displayed above Basic members
  • Contact details of Tuition leads/ Enquiry by SMS & Email.
  • Display of Mobile / WhatsAPP Number with profile
  • All Students’ Premium Leads Contact details would be share with you.
  • Preference would be given, during Lead Distribution.
  • As a Premium member ,Can see all Callback requests
  • As a Premium member, Can see all enquiry messages

 

Can I get any Tuition Leads or student’s enquiry, as a free member?

Yes, you would get limited tuition enquiry & leads of Students notifications depending upon the availability. As a Basic Member, students can send you message, send callback requests. But if you want to see directly any student’s lead/ Enquiry than you required to subscribe with our Premium Membership or buy Tuition Runs.

Why I am not able to view contact details & Email id of Student tuition Requirement?

In job category, Contact details of students have been shown as XXXX@yahoo.com and 97562XXXXX. If you are a premium or paid member then you’ll be able to see these contact details after login your tutor account.

How can I make my tutor profile impressive& unique for getting more enquiries from students?

You can make your profile more impressive & unique to the students. Impressive profile will help in getting more tuition enquiries. So you should take care of these following points.

  • Firstly Upload your profile photo
  • Upload your Kyc documents, eg.latest educational & ID proof.
  • Updated your tutoring experience
  • Upload positive reviews from previous students, who already taught by you.

Is it necessary to provide complete address for become a home tutor?

Yes, it is necessary to provide complete address for being a home tutor.<br>Can I change my location & City for tuition?<br>We are sorry, you can’t change your city. But you can edit your subject, classes, tuition area, and password after registration. At the time of registration please enter your details (including location and segment) carefully. 

Can I register myself as only an Online Tutor?

Yes, you can register as an online tutor and find students for online tuitions.But Note:

  • HT only provides online tuition enquiries and does not organize any online classes.
  • HT does not provide any online room or whiteboard facility.

What will happen if I forget my password and registered Email ID?

If you have forgotten your HT login password, please follow the steps mentioned below:

  • Visit the Log in Page of HamaraTutor.
  • Click on “Forgot Password”.
  • Select your Status as Tutor (Option-Tutor/Student /Institute) Provide your registered Email ID and click on “Submit”
  • Now check your mailbox for the password recovery Email.

If you have forgotten both password and your registered Email ID, you can mail us to support@hamaratutor.com

 

Can I pay membership amount after getting prospective students leads?

No, you are only eligible to get student’s contact details after choosing your membership type.

How many enquiries will I get after paying Membership plan?

You’ll get all available tuition enquiries from your selected city, location, category and subjects, during your subscription period. The total number of tuition enquiry may vary depending upon the availability of leads.

How to view contact information of Students by using or Spending 'Lead Balance'?

Log in to your tutor’s profile to view the list of "Latest Jobs" or you can Shortlist any Job in your List . As soon as you want to see Contact Details of Student, A Lead  will be deducted from the balance. You will be able to view the contact details of the student. Now you can Call Students directly for their Tuition's Requirement.

Lead are required to apply to Students jobs that you are Interested and to see M( Invite to Apply )sent by students to you.

Is there any limit to get daily enquiries?

There is no daily limit of getting tuition enquiries and the daily number of tuition enquiry may vary depending upon the available tuitions in selected location, segments and subjects & depend upon your Membership & Run Balance.

Why a tutor can be marked as 'Fake' by the students?

Due to disappointing services by the tutors, students can mark them as FAKE TUTOR. If HT gets repeated fake reporting and negative reviews against a particular tutor and proves the fact. Then HT reserves the right to suspend that tutor’s profile even if he/she is a premium or paid member.
Reasons to mark as FAKE TUTOR

  • Tutor has taken tuition fees from a student but not giving any classes.
  • Tutor is not providing tuition regularly/too much irregular.
  • Fixed up tuition as a home tutor, but not willing to go student’s home now.
  • Unable to show qualification proof or ID/Address proof, if requested by the student.
  • Changing Email/Mobile Number/Address without updating tutor profile

Does HT delete the tutor’s profiles?

Yes, time to time we clean the database and delete those tutors' profiles who are inactive, do not comprise with terms of service or do not reply to student's request. To keep you profile active it’s necessary to reply student's mails, comprise with our terms of service, and update your profile time to time.

Is there any money back refund guarantee if I do not get any student from HT?

We can understand your query and give you assurance about the availability of tuition enquiries from your selected location, segments and subjects. We do not refund fees but we can always help you to get more & more student’s leads. So, before choosing a membership type, please go through Terms of Use and Privacy Policy.

What is HamaraTutor.com (HT)?

With over 75,000 registered tutors, HT (Professional Edusolution) is the India’s favorite tutoring website that Connect s students with tutors, institute & coaching classes as well. We started in way back in yr 2001. We are now expanding to provide tutoring (both Face-to-face Home Tutoring and Online Tutoring) to students in India & soon in near future internationally as well.

What are the charges to sign up and as a Student with HT? Is the registration for free?

There are “NO CHARGES TO SIGN UP OR REGISTER”, Registration is absolutely free of cost for all Student/Parents and to have your submitted profile approved. 

How to search a tutor and tutorial center/coaching classes?

On top of HamaraTutor.com, there is a search option. So, please write your requirement and click the 'Search' button to show results.

Search

How to post requirement or request a tutor?

You can post your requirements absolutely FREE. This will be based on your location, subject & category, class. You can Sign Up for this. By signing you submit your needs. This is simple 2-step procedure:

  1. Click Here to go to the registration form.
  2. Fill up the form carefully and click on 'Submit'.
This completes your registration process and registration is absolutely free of cost.

Is Student’s Sign up or Registration mandatory?

Yes, registration is mandatory to find the right tutor. It is absolutely free of cost.

Why should I verify my mobile number & how do I get (OTP) One Time Password?

At time of tutor registration process, you'll be asked to generate OTP. This is important, so please follow these below mentioned steps for OTP generation.

  • Make sure you've written the 10 digit correct mobile number (landline number is not allowed)
  • There should not be any prefix like '0', '+91', '91' etc. in the mobile number
  • Then click 'Generate OTP'.
  • You'll receive a SMS of 6 digit code on your mobile number.
  • Write that code in the appropriate box and submit to complete process.
  • Mobile Number Generate OTP
    OTP Submit
    • Benefits of verifying your mobile number
    • A verified Phone number makes your requirement look genuine and helps you hire the right professional faster

When can I expect reply from tutors for my requirement?

After submitting request, your requirements will be forwarded to our tutors matching their subjects and tuition area. This process may take upto 24 hours, so please keep patience and co-operate with us. After that you may start getting emails or calls from tutors.

Can I get any tutor or Institute details in as a Free Member?

Yes , When you submit your tuition requirements to us, than we will provide you 5 contacts details of tutors matching your needs based on location, subject & area. We will send these details to your registered mail id with us & in your student’s account created with us.
If you need more tutor contacts or if you want contact details of those tutor whom you shortlisted by your own than you can Upgrade your account as a premium member for Rs.499 or Rs.999 only.

Who will decide the tuition fees? What will be the tuition fees of the tutors?

We would provide you only the tutor’s details and we can’t decide any tuition fees on behalf of any tutor because do not charge any commission from tuition fees. You have to discuss about the fees directly with tutors. This is our business policy.

After buying premium membership, Can I view all tutor contact details?

If you need more tutor contacts or if you want contact details of those tutor whom you shortlisted by your own than you can purchase another details of 10 tutor contacts by paying Rs. 499 or 999 only

How can I get a tutor's contact details?

Please Sign up or Register as Student first and check how you can view the contact details of tutors:

  1. Log in to your Student’s profile.
  2. Click on Add to Watch list Menu, click on Add New Tutor in Watch list', Now Add your Shortlisted tutor according to Experience, Area, Qualification suits you.
  3. Click on details along with the Tutor Name, details of Tutor will be displayed.

You can also 'Request a Callback' to tutor according to your Requirements.

Does HT provide or organize any demo classes? What would be the tuition timings?

Sorry! We do not provide or we can’t organize any demo class for students, tutors or tutorial centers but you can discuss about this with tutor personally.
HamaraTutor does not schedule any tuition timing. Tutors and tutorial centers reserve the right to fix tuition timings.

Are tutors registered with you on your portal verified?

TPT does verify email and contact number of all tutors profile so there is less chance for student’s disappointment. If student finds any fake tutor, than they can 'Report Fake' about that tutor, after logging in your account. We'll take necessary step against that tutor.
Reasons to mark FAKE for the TUTOR

  • Tutor has taken tuition fees from a student but not giving any classes.
  • Tutor is not providing tuition regularly/too much irregular.
  • Fixed up tuition as a home tutor, but not willing to go student’s home now.
  • Unable to show qualification proof or ID/Address proof, if requested by the student.

Note: HT will not be responsible if any member (students, tutors) changes their details (i.e. mobile number, email ID, address etc.) without updating their HT profiles page or informing us.

How can I make the payment?

Once you create your profile as a basic member. Basic Profile is Free of cost. However if you want to buy Premium Membership than for payment, you can choose the following payment options:

  1. Log in to your Student’s profile.
  2. Click On the Buy Membership Menu, You can choose the payment option which suits you...
  • Master Card/ Visa -Credit/Debit card
  • 8 Wallet –Pay TM, Mobikwik, SBI Buddy,Jio Money etc.
  • 53+ Bank Net Banking
  • 46 Bank’s IMPS
  • 100+ Debit Cards

 

Is there any money back refund guarantee if I do not get any tutors contact details from HT?

We do not refund fees, However we always help our students in all possible ways so that they can get their desired tutors from their city, location, category & subjects. So, before choosing a subscription or membership plan, please read Terms of Use and Privacy Policy.

What is HamaraTutor.com (HT)?

With over 75,000 registered tutors, HT (HamaraTutor) is the India’s favorite tutoring website that Connect s students with tutors, institute & coaching classes as well. We started in way back in yr 2001. We are now expanding to provide tutoring (both Face-to-face Home Tutoring and Online Tutoring) to students in India & soon in near future internationally as well.

What are the charges to sign up and as an Institute with HT? Is the registration for free?

There are “NO CHARGES TO SIGN UP OR REGISTER”, Registration is absolutely free of cost for all Institutes and to have your submitted profile approved.

Do I need to pay any commission to HT from my tuition fees?

“WE DO NOT CHARGE ANY COMMISSION FROM YOUR TUITION FEES, WHICH HAS BEEN RECIVED BY YOU FROM STUDENTS”. So you need not to pay anything from tuition fees. But you can pay for the Premium membership plan or tuition Runs.

How to register as an institute HamaraTutor?

Registering with HamaraTutor as an institute is a simple procedure. Fill up the form carefully here’s how you can do it: Visit the Institute Sign up Page there are the 3 Stage of this Sign up form:

  • Institute Profile
  • Segments & Subjects
  • Contact Details

 

How does HT help me get new students?

Millions of people visit Hamaratutor.com every month in search of private tutors & Institute. If you having your Institute’s profile on HT, it makes easy for students and parents to find and contact you through a trusted, secure marketplace. Additionally, HT will notify you of new Student’s Inquiries in your City & Area every day.

Will I get tuition Job enquiries through SMS and Email?

Yes, as a premium member or Run Balance Holder, you will enjoy the benefit of receiving student enquiries via SMS and Email. Please note that you will be receiving the enquiry details based on availability.

What other benefits will I get as a paid or premium Membership of Institute?

As a premium member, you can enjoy these following benefits.

  • Premium Sign Display with your Institute profile display
  • Premium Profile would displayed above Basic members
  • Contact details of Tuition leads/ Enquiry by SMS & Email.
  • Display of Mobile / WhatsAPP Number with profile
  • All Students’ Premium Leads Contact details would be share with you.
  • Preference would be given, during Lead Distribution.
  • As a Premium member ,Can see all Callback requests
  • As a Premium member, Can see all enquiry messages

How can I make the payment?

Once you create your profile as a basic member. Basic Profile is Free of cost. However if you want to buy Premium Membership than for payment, you can choose the following payment options:

  1. Log in to your Institute’s profile.
  2. Click On the Buy Membership Menu, You can choose the payment option which suits you...
  • Master Card/ Visa -Credit/Debit card
  • 8 Wallet –Pay TM, Mobikwik, SBI Buddy,Jio Money etc.
  • 53+ Bank Net Banking
  • 46 Bank’s IMPS
  • 100+ Debit Cards

When can I access my account after registration?

Generally it takes 24 hours to review profiles, and take required action. Once your profile is approved or rejected, you will get a confirmation email. You’ll get a routine verification call from HT Support Team. After successful verification your tutor profile will be activated and therefore you can access your account. So please keep patience and co-operate with us.

How do I get One Time Password (OTP) and verify my account?

At time of Institute Sign up process, you’ll be asked to generate OTP. This is important, so please follow these below mentioned steps for OTP generation.

  • Make sure you’ve written the 10 digit correct mobile number (landline number is not allowed)
  • There should not be any prefix like ‘0’, ‘+91’, ‘91’ etc. in the mobile number
  • Then click ‘Generate OTP’.
  • You’ll receive a SMS of 4 digit code on your mobile number.
  • Write that code in the appropriate box and submit to complete process.
Mobile Number Generate OTP
OTP Submit

 

Can I get any Tuition Leads or student’s enquiry, as a free member?

Yes, you would get limited tuition enquiry & leads of Students notifications depending upon the availability. As a Basic Member, students can send you message, send callback requests. But if you want to see directly any student’s lead/ Enquiry than you required to subscribe with our Premium Membership or buy Tuition Runs.

Why I am not able to view contact details & Email id of Student tuition Requirement?

In Students job category, Contact details of students have been shown as XXXX@yahoo.com and 97562XXXXX. If you are a premium or paid member then you’ll be able to see these contact details after login your tutor account.

How can I make my Institute’s profile impressive& unique for getting more enquiries from students?

You can make your profile more impressive & unique to the students. Impressive profile will help in getting more tuition enquiries. So you should take care of these following points.

  • Firstly Upload your Logo of your Institute
  • Upload your Kyc documents, eg. Business Registration, Pan/ Tan no.etc
  • Updated your Institute tutoring experience
  • Upload positive reviews from previous students, who already taught in yours institute.

Is it necessary to provide complete address for become an Institute?

Yes, it is necessary to provide complete address for being an institute, so that student can contact you.

What will happen if I forget my password and registered Email ID?

If you have forgotten your HT login password, please follow the steps mentioned below:

  • Visit the Log in Page of HamaraTutor.
  • Click on “Forgot Password”.
  • Select your Status as Institute(Option-Tutor/Student /Institute) Provide your registered Email ID and click on “Submit”
  • Now check your mailbox for the password recovery Email.
  • If you have forgotten both password and your registered Email ID, you can mail us to support@hamaratutor.com
Can I pay membership amount after getting prospective students leads?

No, you are only eligible to get student’s contact details after choosing your membership type.

How many enquiries will I get after paying Membership plan?

You’ll get all available tuition enquiries from your selected city, location, category and subjects, during your subscription period. The total number of tuition enquiry may vary depending upon the availability of leads & depend upon your Membership & Run Balance.

How to view contact information of Students by using or Spending Runs? How do "Run" work?

Log in to your institute’s profile to view the list of "Latest Student’s Enquiries ". As soon as you want to see any Student details, a Run will be deducted from the balance. You will be able to view the contact details of the student. Now you can call to Students directly.
Run are required to apply to Students Inquiries that interest you and to see messages sent by students to you

Is there any limit to get daily enquiries?

There is no daily limit of getting tuition enquiries and the daily number of tuition enquiry may vary depending upon the available tuitions in selected location, segments and subjects & depend upon your Membership & Run Balance.

Does HT delete the institute’s profiles?

Yes, time to time we clean the database and delete those institute' profiles who are inactive, do not comprise with terms of service or do not reply to student's request. To keep you profile active it’s necessary to reply student's mails, comprise with our terms of service, and update your profile time to time.

Is there any money back refund guarantee if I do not get any student from HT?

We can understand your query and give you assurance about the availability of tuition enquiries from your selected location, segments and subjects. We do not refund fees but we can always help you to get more & more student’s leads. So, before choosing a membership type, please go through the Terms of Use and Privacy Policy.